Merchant processing is an industry that is ripe with deception, double talk and a revenue flow that is focused solely on the processing services provider and not the merchant. PolyPay’s founder, Jamie Barlett, was fortunate to obtain many years of experience in the finance, legal, human resources and technology industries before she started PolyPay in 2013. She witnessed the stress of companies and business owners who had to focus on their day to day operations with sales, employees and inventory. They did not have the time to oversee merchant processing concerns which left them exposed to the manipulation by their merchant processor. When they finally were able to review their expenses, months had gone by and they were left exposed to additional fees, faulty equipment and terrible customer service and support.
Jamie's since developed Matrix Card Services specifically designed to serve cannabis businesses using the same philosophy of customer service and protection from unnecessary loss of revenue.
You can see why we're fortunate to have her as a board member and SLOCCBA Banking Committee chair person.